Charges & Fees
Cetc Travel Services
| "Personalized management services" 206-264-1270 |
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Why do we charge fees?
Complex offerings from the Internet along with burnout the general public has found
our services in great demand, when the average person calculates the amount of time
in research vs our fees they discover what we charge is of great value. Our fees
allow us to offer you stellar services you deserve when spending you hard earned
income and we're always at your service without question.
Do the fees guarantee the best fares and rates?
We offer value services not rock bottom non-refundable, big discounts. That type of
service is all over the Internet and free (in some cases) most every service has a fee,
either up front or hidden. I understand if you feel rock bottom prices are the major
priority in your personal needs; we advise that lowest pricing isn't always the best.
Aren't you being paid by the suppliers you sell?
In some cases yes, but we don't work for the suppliers we work for you with your
best interest in mind not the suppliers making us loyal to you not to a company who
may be offering us an incentive to sell their services or products.
Are you guaranteeing everything will go well if I hire you?
In a perfect world I'd like to say yes, but that isn't the case, so as your advocate and
partner we guarantee our dedication to assisting with a resolution, in some cases it is
impossible to resolve 100% of all issues, but we have tools at our disposal that help.
What is the true advantage of hiring you or paying your fees for assistance?
Dedicated 24 / 7 service at your disposal, unlimited access to me for assistance with
contracted services, expertise and experience you can't get from the Internet.
Complex offerings from the Internet along with burnout the general public has found
our services in great demand, when the average person calculates the amount of time
in research vs our fees they discover what we charge is of great value. Our fees
allow us to offer you stellar services you deserve when spending you hard earned
income and we're always at your service without question.
Do the fees guarantee the best fares and rates?
We offer value services not rock bottom non-refundable, big discounts. That type of
service is all over the Internet and free (in some cases) most every service has a fee,
either up front or hidden. I understand if you feel rock bottom prices are the major
priority in your personal needs; we advise that lowest pricing isn't always the best.
Aren't you being paid by the suppliers you sell?
In some cases yes, but we don't work for the suppliers we work for you with your
best interest in mind not the suppliers making us loyal to you not to a company who
may be offering us an incentive to sell their services or products.
Are you guaranteeing everything will go well if I hire you?
In a perfect world I'd like to say yes, but that isn't the case, so as your advocate and
partner we guarantee our dedication to assisting with a resolution, in some cases it is
impossible to resolve 100% of all issues, but we have tools at our disposal that help.
What is the true advantage of hiring you or paying your fees for assistance?
Dedicated 24 / 7 service at your disposal, unlimited access to me for assistance with
contracted services, expertise and experience you can't get from the Internet.
General Fee Policy: Due to the changes in the industry and our desire to be of service to you for a very long time we've developed a service charge on select travel types as described below. In some cases you will find that there isn't a charge for booking with our agency. Air components are subject to a service charge however if it is in a vacation package often the air is part of the package and not subject to service charges, please call for details. We're your manager and want to be your manager for life! Thank you for visiting our agency and considering becoming a future client of ours, you deserve the best and will be treated as such! Air Ticketing by the airlines or a service company: Domestic or International Coach Fares: $39.00 per ticket (two passengers per ticket or charge, additional fee for each extra passenger) Domestic Business and First Class Fares: $39.00 per ticket (two passengers per ticket or charge, additional fee for each extra passenger) International Business and First Class Fares: $59.00 per ticket (two passengers per ticket or charge, additional fee for each extra passenger) **Air ticketing with points are handled on a case by case basis, some airlines don't allow agents to book with miles, call for assistance** Cancellation of your air is subject to airline rules, our service charges are non refundable, re-ticketing or reissues will incur a charge. Other Services Charges: All rail tickets Domestic or International: $25.00 per ticket (two passengers per ticket or charge, additional fee for each extra passenger) Hotel reservations using complimentary certificates, points, rewards and prepaid non refundable "deals": $39.00 per reservation Planning or Consulting Fees: Other charges that occur for unusual or extensive planning, each will be discussed and agreed upon in advance: Consulting / Concierge fees / billing and transaction record keeping $50.00 per hour, billable in full hours only Client consultation & profile building / includes all our services $125.00 per new client registration (two per family) Standard Cruise & Vacation design $125.00 per event or trip (two passengers per charge) Custom vacation design $500.00 per event or trip designed (two passengers per charge) Exotics/Weddings/Charters $7,500.00 per event for planning & design services** **150 hours of work, additional work or projects charged hourly plus expenses** High Volume or Corporate Accounts: (Business Clients Only): We will negotiate a rate with each corporate client based on needs, usage and complexity to insure you will experience the most cost effective way of meeting you companies travel needs allowing us to provide excellent service, documentation and follow up. Registration fees are based on a number of staff members on a sliding scale starting at $125.00 per staff member for the first member, contact us for actual costs. Hotel negotiated rates in large metro areas available for all companies that may need a rate in one city or with a chain world wide. Our fee for this service is based on the contract, room nights and rates paid to the hotels. Each contract will be designed to meet the budget requirements as well as offer your company a cost savings. Our management fee will be based on room nights booked during each billing cycle. Not for Profit, Charity, Humanitarian Travels: Call for a personal consultation on our services please. Client Registration & Consultation Fee: We will offer consultation and registration with our agency at our current fee, this is a one time non refundable service charge that allows us to be of service to you in the stellar style you so deserve. This fee allows use to maximize our services, creating a personal relationship with our new clients for a lifetime of service and loyalty on our part to you our clients. This fee is collected in advance upon consultation and registration with our agency and is non refundable. Basic Terms: Should you the client decide to cancel, book elsewhere, not book at all the fees paid becomes a fee for our services. All fees listed above are 100% non-refundable for any reason. Should you, the client; decide to use reward points, mileage plans then the agency will charge you the amounts listed above for ticketing booking hotels or at the rate of $50 per hour billable in full hours, decided in advance between both parties being you the client and our agency or agents. You agree we can charge you the service charges and fees on your credit card used for the reservation and that you are the authorized signer on the account or credit card you are presenting to our agency. All clients - individuals, families, corporate, charities, not for profits or for humanitarian travel are required to print their name below in the provided boxes that you've read and understand our policies and acknowledge all the terms and conditions set forth in this agreement and the "Terms and Conditions" pages within this web site: view: Terms and Conditions. All disputes will be handled in King County Courts in the State of Washington, and all disputes are considered valid until the courts decide in either parties favor. Legal fees for a dispute will be decided by the courts hearing the conflict. Errors or omissions within this document or our Terms and Conditions are unintentional and we are always happy to discuss each item with you for a full understanding of our policies. We are dedicated to you our clients, and want to be able to offer you the stellar service you deserve. Fees are subject to change and modification for all clients, all parties will agree before a change in rates are applied. Click on the link for acknowledgment of our fees and charges: Fee Agreement. |
FAQ - about our fees and why we charge service fees: